The role of support agents will shift towards becoming strategic problem solvers, with AI handling routine interactions and providing real-time assistance for more complex issues. Traditional tier-based support structures will likely evolve into more fluid, AI-augmented systems where human agents focus primarily on complex problem-solving and relationship-building. By processing support requests and diagnostic data at […]

Dive deeper into the game.. “It is a fantastic honour to win this award,” Kante said. Kante is set to win his second consecutive Premier League title this season, having helping Leicester City become champions prior to his Stamford Bridge move. I challenge them to live life to the fullest and always push for more […]